We find out how your business really works. Then we make it work better.
Process redesign, automation and software for owner-led businesses between £1m and £30m, in Essex and across the UK.
Recent work. Nothing here came off a shelf. Each one was built for the business that uses it.
ALL CASE STUDIES →A room visualisation tool. A homeowner photographs their window, picks a shutter style and colour, sees it fitted in their own room with an indicative price, and books a survey. Every retailer in the distributor's network can run it on their own website.
more survey bookings from the website. Used by 100+ UK retailers, with a new visualisation every 20 minutes on average.
Software that reads a dealer's shutter order and produces the factory drawing and the cut list, checked line by line against that factory's own specification. In Chinese and English.
per factory drawing. The same drawing took a drawing office 30 minutes by hand in AutoCAD.
A sales intelligence platform built around how the business sells. It imports orders every morning, scores every trade partner overnight, shows each rep who needs attention, writes AI visit briefs and Monday digests from the real figures, and turns a spoken minute after a visit into a clean note.
for a partner going quiet to reach the right rep's list. It used to surface at month-end. Visit preparation went from 30 minutes to 30 seconds.
How we work: four stages, in order. Start wherever your business is.
Most clients start at the first. Every project has a fixed scope and a fixed price, written down before anything starts.
Understand
We talk to the people doing the work and map how it actually moves through your business, not what the org chart says. You get a plain report and a recommendation.
Design
The process first, then the system that holds it in place. Scope and price are fixed in writing before anything starts.
Build
We build it in-house, and you see working progress every week. Software, automation and AI where it earns its place.
Run
Hand over takes about two weeks. Your team is trained, the documentation is written and the system is yours. We stay on for support and hosting if you want us, not because you have to.
What we build and do.
ALL SERVICES →Custom CRM systems
Built around how your team actually sells, with your order data in it and no per-seat licences. Radar is one.
Web applications and portals
Quoting, ordering, booking and customer portals that replace spreadsheets and shared inboxes.
Automation and AI
The repetitive work done by software: imports, checks, drawings, briefings. AI where it earns its place, working from real figures.
Mobile apps
For field teams and for customers, so the work gets logged where it happens.
Process consultancy
Process reviews, digital due diligence, buy or build decisions and AI opportunity reviews.
Websites and hosting
Designed, built, hosted and looked after, as we have since 2013.
Two of them, in more detail.
ALL CASE STUDIES →
Room visualiser that fits shutters onto a photo of the customer's own window. Built for the UK's leading shutter distributor.
OrderDraw reads a dealer's shutter order and produces the factory drawing and cut list. Our own product, built for shutter factories in China.
"They took the time to understand our business and created a website that reflected our activities and ambitions clearly and credibly. It's refreshing to work with a company that delivers what it promises."
He leads every engagement himself, from the first conversation to hand over.
ABOUT JON →We still design and host websites, and we still answer the phone.
WEBSITES + HOSTING →